Check Easy Help Center

From your dashboard, click 'Add a property'. Enter the address, number of rooms and essential information. You can also import your properties from Airbnb in just a few clicks.

In each property's settings, access the workflow editor. You can add rooms, define objects to photograph, create cleaning tasks and custom questions for each step.

In the workflow editor, each photo step lets you attach a reference image. The AI will then compare photos taken by the guest or cleaning agent against these references to detect differences.

Check Easy generates a unique link and QR Code for each property. You can send them via SMS, email, or integrate them into your Airbnb automated messages. No app installation required on the guest's side.

All reports are accessible from your dashboard. Each report contains analyzed photos, room-by-room scores, detected anomalies and an overall summary. You can also export them as PDF.

The AI assigns a score from 1 to 5 for each room by evaluating cleanliness, furniture condition and compliance with reference photos. The overall property score is the weighted average of all scores.

Check Easy reports are timestamped and geolocated, giving them evidential value. In case of a dispute, share the PDF report via the Airbnb Resolution Center. Before/after evidence is accepted by the platforms.

Yes, the PRO plan lets you manage an unlimited number of properties from a centralized dashboard. You can organize your properties into groups and monitor each one's activity in real time.

In the property settings, paste the iCal URL from your Airbnb, Booking or other platform calendar. Check Easy will automatically sync bookings to send inspection links at the right time.

The PRO plan is €49 excl. tax/month + €2 excl. tax per generated report. The Individual plan is €7/property/month + €3.50 per report. A 14-day free trial is included. Billing is monthly, with no commitment.

You receive a link or QR Code from your host (via email, SMS or Airbnb message). Click on it to open the workflow directly in your mobile browser. No app installation required.

Follow the guided workflow: photograph each room as instructed, answer any questions and report any existing issues. The whole process takes between 2 and 10 minutes depending on the property.

Before leaving the property, open the check-out link provided by your host. Photograph each room following the workflow. The AI will compare your photos with those from check-in to detect any changes.

A complete property inspection takes between 2 and 10 minutes depending on the number of rooms and configured tasks. The workflow guides you step by step to make it quick and simple.

Yes, all photos are stored securely on European servers in compliance with GDPR. They are only accessible to your host and are used solely for the property inspection.

No, no installation is required. Check Easy works entirely from your mobile browser (Safari, Chrome, etc.). Simply click on the link you received and follow the instructions.

During check-in, each step allows you to add a comment. If you notice pre-existing damage, photograph it and describe it. It will be recorded in the report and will protect your deposit.

Your host can resend the inspection link at any time. If check-in is not completed, the check-out inspection will serve as the only reference. We recommend always completing check-in to protect your deposit.

Your manager sends you a link or QR Code for each property to clean. Open it in your mobile browser to access the cleaning workflow with all room-by-room instructions.

Instructions are built directly into the workflow. At each step, you'll see the tasks to complete, reference photos showing the expected result, and specific attention points.

Tasks vary by property and are defined by your manager. They can include: checking cleanliness, replacing linens, restocking consumables, and photographing the final result.

For each task, follow the displayed instructions then press the validation button. Some tasks require a photo as proof of completion. The workflow guides you step by step.

It depends on the workflow configuration set by your manager. Some steps require a mandatory photo (AI verification), others are optional. The workflow clearly indicates what is required.

At each step of the workflow, a 'Report a problem' button lets you photograph and describe the issue. Your manager will be alerted immediately via the report.

Yes, the AI analyzes the photos you take by comparing them to reference photos. It evaluates cleanliness, tidiness and compliance. A score is assigned to each room in the report sent to your manager.

Check Easy is an AI solution that automates property inspections and quality control for short-term rentals. Our technology analyzes photos to detect damage, theft and cleanliness issues, generating timestamped and geolocated reports.

Yes, Check Easy offers a 14-day free trial with no credit card required. You can test all the app's features with no commitment.

All your data is stored on European servers in compliance with GDPR. We use end-to-end encryption and follow industry best security practices. No data is shared with third parties.

Yes, all Check Easy reports are timestamped and geolocated, giving them evidential value in case of dispute. They are accepted by Airbnb and booking platforms for deposit claims.

You can reach us by email at claire@checkeasy.co or via the in-app chat. Our team responds within 24 hours on weekdays. We also offer personalized demos by appointment.