Check Easy Help Center

From your dashboard, click “Add a property” and fill in its details. You can also paste the link of your Airbnb listing: rooms and photos are imported. Cleaning and inspection workflows are then suggested room by room.

In each property's settings, access the workflow editor. You can add rooms, define objects to photograph, create cleaning tasks and custom questions for each step.

In the workflow editor, each photo step lets you attach a reference image. The AI will then compare photos taken by the guest or cleaning agent against these references to detect differences.

Check Easy generates a unique link and QR Code for each property. You can send them via SMS, email, or integrate them into your Airbnb automated messages. No app installation required on the guest's side.

Yes, to RentalReady (you connect your account) and Lodgify (with your API key): your properties and bookings are imported. Without property management software, iCal sync brings in your Airbnb, Booking.com and Abritel/Vrbo bookings.

Yes. From your profile, invite office colleagues by email with an administrator or member role. Your cleaners and technicians have their own access, with a code received by text message, at no cost to them.

All reports are accessible from your dashboard. Each report contains analyzed photos, room-by-room scores, detected anomalies and an overall summary. You can also export them as PDF.

The AI assigns a score from 1 to 5 for each room by evaluating cleanliness, furniture condition and compliance with reference photos. The overall property score is the weighted average of all scores.

Check Easy reports are timestamped and geolocated, which gives them evidential value. In a dispute, attach the PDF report to your request in the Airbnb Resolution Center: it provides the before and after photos. The decision remains the platform's.

Each property can have its own booking page, to share or embed on your website. Guests choose their dates and pay by card; the money goes to your account. For each property, you choose instant booking or booking on request (the card is only charged if you accept). The guest check-in workflow is created automatically. Turn the option on in the Subscription tab: 5% of the price of each direct booking, nothing for properties connected to platform sync.

Your platform calendars are imported (iCal) and the Check Easy calendar is exported to them. Dates are checked again before each booking. If your properties are connected to platform sync, everything is synced in real time.

Turn on the Paid services option, then choose your services (early check-in, late check-out, breakfast, extra cleaning…) and their price, property by property. They appear in the welcome book and are booked from the CheckApp, paid by card. For a service that needs your approval, the card is only charged if you accept. Your cleaning team is notified. Commission: 5% of the price of each service sold.

The guest saves their card before the check-in inspection: nothing is held or charged. If there is damage, you charge the amount needed and state the reason. Otherwise the card is released automatically after the number of days you choose (3 days after check-out by default). You can choose not to ask for a deposit on Airbnb bookings. The deposit is included; only a charge costs 5% of the amount charged.

By scanning the “Report an issue” QR code placed in the property. They pick the room, describe the issue, add a photo and set the urgency, without creating an account. All reports (guests, cleaning, AI, technicians) arrive in one place in Check Easy.

Add your technicians to your team. They see their jobs and schedule, access each property's QR code, add comments and close the job with photos. Your team then validates the closing.

From the “Owner reports” page, create a report for each property over the period of your choice, with a summary written by AI. You can edit it before sending, share it by link, or send it to all your owners at once (their email is saved on their owner profile).

Automatic arrival and departure emails, based on templates you customize, with attachments if needed. Your automatic messages go out by email, WhatsApp or both, and you can write to a guest from their booking. The guest's email is requested in the CheckApp; Booking relay addresses are accepted.

Yes, with the Platform sync option, for Airbnb, Booking.com and Abritel/Vrbo. Your conversations arrive in a single inbox, translated into French, with a reply suggested by the AI. You answer reviews from Check Easy, and your prices, blocked dates and stay lengths are sent to the platforms. The option costs €5.50 excl. tax per property per month (€3.50 with the Pro plan).

Yes, into 12 languages: French, English, Spanish, German, Italian, Portuguese, Dutch, Arabic, Russian, Chinese, Japanese and Korean. The welcome book opens in the language of the guest's phone. You create it from your Airbnb listing or a PDF, then edit it by chatting with the AI.

Yes. The Pro plan has no cap on properties: you follow them all from a centralized dashboard, with each property's status in real time (occupied, vacated, ready to welcome, closed). For a large portfolio or a network, Pro+ adds tailored support.

In the property settings, paste the iCal address of your Airbnb, Booking.com or Abritel/Vrbo calendar. Check Easy fetches bookings automatically to prepare workflows and send inspection links at the right time.

The Pro plan is €49 excl. tax per month + €2 excl. tax per booking, unlimited properties, with Pro+ on quote for tailored support. For owners, the Essentiel plan is €4.99 excl. tax per month + €3.50 excl. tax per booking (2 properties max) and the Illimité (unlimited) plan is €19.99 excl. tax per month. Options: Platform sync at €5.50 excl. tax per property per month (€3.50 with Pro), Direct booking and Paid services at 5% per sale. 14-day free trial, monthly billing, no commitment.

In the Subscription tab of Check Easy, on the web: your invoice history, each one downloadable as a PDF.

You receive a link or QR Code from your host (via email, SMS or Airbnb message). Click on it to open the workflow directly in your mobile browser. No app installation required.

Follow the guided workflow: photograph each room as instructed, answer any questions and report any existing issues. The whole process takes between 2 and 10 minutes depending on the property.

Before leaving the property, open the check-out link provided by your host. Photograph each room following the workflow. The AI will compare your photos with those from check-in to detect any changes.

A complete property inspection takes between 2 and 10 minutes depending on the number of rooms and configured tasks. The workflow guides you step by step to make it quick and simple.

Yes, all photos are stored securely on European servers in compliance with GDPR. They are only accessible to your host and are used solely for the property inspection.

French, English, Spanish, German, Portuguese and Arabic. Pick your language with the workflow's language selector.

During check-in, each step allows you to add a comment. If you notice pre-existing damage, photograph it and describe it. It will be recorded in the report and will protect your deposit.

Your host can resend the inspection link at any time. If check-in is not completed, the check-out inspection will serve as the only reference. We recommend always completing check-in to protect your deposit.

Your manager sends you a link or QR Code for each property to clean. Open it in your mobile browser to access the cleaning workflow with all room-by-room instructions.

Instructions are built directly into the workflow. At each step, you'll see the tasks to complete, reference photos showing the expected result, and specific attention points.

Tasks vary by property and are defined by your manager. They can include: checking cleanliness, replacing linens, restocking consumables, and photographing the final result.

For each task, follow the displayed instructions then press the validation button. Some tasks require a photo as proof of completion. The workflow guides you step by step.

It depends on the workflow configuration set by your manager. Some steps require a mandatory photo (AI verification), others are optional. The workflow clearly indicates what is required.

At each step of the workflow, a 'Report a problem' button lets you photograph and describe the issue. Your manager will be alerted immediately via the report.

Yes, the AI analyzes the photos you take by comparing them to reference photos. It evaluates cleanliness, tidiness and compliance. A score is assigned to each room in the report sent to your manager.

Check Easy is an AI solution that automates property inspections and quality control for short-term rentals. Our technology analyzes photos to detect damage, theft and cleanliness issues, generating timestamped and geolocated reports.

Guests and cleaners: no. The workflow opens in the phone's browser, from a link or a QR code. Managers: the Check Easy app is available on iPhone (App Store) and Android (Google Play). It is optional, everything also works on the web. On iPhone, you sign in with an account created beforehand on the web.

Yes, with the Check Easy app for iPhone and Android, once notifications are allowed. You are alerted when a visit report is ready, when a problem is reported, when a guest skipped their inspection, when no cleaner accepted a job, and for direct booking, paid extras and payment events.

Yes: a 14-day free trial with every feature. Your card is requested at sign-up, but nothing is charged before the trial ends and you can cancel before then at no cost.

Your data is hosted on European servers in line with the GDPR, and exchanges are encrypted. It is only used to run the service and is never sold.

Yes, all Check Easy reports are timestamped and geolocated, giving them evidential value in case of dispute. They provide the before and after photos that Airbnb and booking platforms ask for to review a deposit claim; the decision remains with the platform.

Email us at claire@checkeasy.co. Our team replies within 24 hours on weekdays. We also offer personalised demos by appointment.